Disruption with some GitHub services
Incident
Report for GitHub
Resolved
On August 28th, 2024, starting at 20:43 UTC, some customers accessing GitHub from North America experienced degraded access to GitHub services. The error was intermittent and manifested as timeouts when requests tried to reach endpoints. This was due to a degraded route internal to one of our transit providers. We identified the unhealthy provider path and drained it at 23:26 UTC, rerouting traffic through other providers and promptly restoring normal traffic operations.
Update
We are no longer seeing any traffic going through the affected routes and this issue should be resolved.
Update
All traffic should be rerouted by now; and we have seen a complete drain from the affected provider. We are performing final validations that networking traffic is back to normal.
Update
We have drained connections that would be running through the affected routes and are waiting for caches to expire in order to validate that issues are resolved.
Update
We have identified some potential connectivity issues among public Internet transit routes and are attempting to reroute.
Update
Git Operations is experiencing degraded performance. We are continuing to investigate.
Update
Issues is experiencing degraded performance. We are continuing to investigate.
Update
We are experiencing some issues related to TLS/SSL encrypted connections and are currently investigating.
Investigating
We are currently investigating this issue.
This incident affected: Git Operations and Issues.
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