Disruption with some GitHub services
Incident
Report for GitHub
Resolved
On August 28, 2024, from 21:40 to 23:43 UTC, up to 25% of unauthenticated dotcom traffic in SE Asia (representing <1% of global traffic) encountered HTTP 500 errors. We observed elevated error rates at one of our global points of presence, where geo-DNS health checks were failing. We identified unhealthy cloud hardware in the region, indicated by abnormal CPU utilization patterns. As a result, we drained the site at 23:26 UTC, which promptly restored normal traffic operations.
Update
Our mitigation has taken effect and impact is resolved.
Update
Our mitigation is in place and we are seeing a reduction in overall impact. We are continuing to monitor until we are confident that the issue has been resolved.
Update
We have identified a potential mitigation and are currently testing.
Update
We are experiencing reduced overall impact, but continue to see a continued small impact to unauthenticated requests. We are continuing to investigate.
Update
We are continuing to see customer impact and are still investigating.
Update
We are continuing to investigate.
Update
We are seeing cases of user impact in some locations are continuing to investigate.
Update
We are seeing elevated traffic in some of our regions that we are in process of investigating.
Investigating
We are currently investigating this issue.
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