Incident with Git Operations
Incident
Report for GitHub
Resolved
At approximately 19:20 UTC on July 1st, 2024, one of GitHub’s peering links to a public cloud provider began experiencing 5 - 20% packet loss. This resulted in intermittent network timeouts running Git operations for customers who run their own environments with that specific provider.
Investigation pointed to an issue with the physical link. At 01:14 UTC we rerouted traffic away from the problematic link to other connections to resolve the incident.
Investigation pointed to an issue with the physical link. At 01:14 UTC we rerouted traffic away from the problematic link to other connections to resolve the incident.
Update
As a result of rerouting traffic, we have seen overall network link health return to normal.
Update
We are investigating connection issues with one of our network links. We are working to reroute traffic.
Update
We are investigating intermittent network connection issues. These issues appear to be limited to customers hosted on AWS that are connecting to GitHub's network.
Update
We're investigating reports of intermittent timeouts and connection errors for git clone operations.
Investigating
We are investigating reports of degraded performance for Git Operations
This incident affected: Git Operations.
Subscribe to our developer newsletter
Get tips, technical guides, and best practices. Twice a month. Right in your inbox.
Subscribe