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Disruption with some GitHub services

Incident Report for GitHub

Resolved

On December 20th, 2024, between 15:57 UTC and 16:39 UTC some of our marketing pages became inaccessible and users attempting to access the pages would have received 500 errors. There was no impact to any operational product or service area. This issue was due to a partial outage with one of our service providers. At 16:39 UTC the service provider resolved the outage, restoring access to the affected pages. We are investigating methods to improve error handling and gracefully degrade these pages in case of future outages.
Posted Dec 20, 2024 - 16:44 UTC

Update

This issue is related to a partner who is working the problem, they in partial recovery.
Posted Dec 20, 2024 - 16:42 UTC

Update

We're seeing issues related to some of our marketing pages. We are investigating.
Posted Dec 20, 2024 - 16:20 UTC

Investigating

We are currently investigating this issue.
Posted Dec 20, 2024 - 16:18 UTC