Elevated rate of errors for OpenAI models provided by Copilot
Incident
Report for GitHub
Resolved
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Update
The issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces.
We will continue monitoring to ensure stability, but mitigation is complete.
We will continue monitoring to ensure stability, but mitigation is complete.
Monitoring
The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
Update
One of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.
Update
Copilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted.
Investigating
We are investigating reports of degraded performance for Copilot AI Model Providers
This incident affected: Copilot AI Model Providers.
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