Incident with Copilot

Incident Report for GitHub

Resolved

On April 16th, 2024, between 22:31 UTC and 00:11 UTC, Copilot chat users experienced elevated request errors. On average, the error rate was 1.2% and peaked at 5.2%. This was due to a rolling application upgrade applied to a backend system during a maintenance event.

The incident was resolved once the rolling upgrade was completed.

We are working to improve monitoring and alerting of our services, be more resilient to failures, and coordinate maintenance events to reduce our time to detection and mitigation of issues like this in the future.

Posted Apr 17, 2024 - 00:48 UTC

Update

We're continuing to investigate issues with Copilot

Posted Apr 17, 2024 - 00:30 UTC

Update

Copilot is experiencing degraded performance. We are continuing to investigate.

Posted Apr 16, 2024 - 23:59 UTC

Update

We're investigating issues with Copilot availability

Posted Apr 16, 2024 - 23:57 UTC

Investigating

We are currently investigating this issue.

Posted Apr 16, 2024 - 23:51 UTC

This incident affected: Copilot.