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Intermittent failures creating agent tasks

Incident Report for GitHub

Update

Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.
Posted Aug 20, 2026 - 16:14 UTC

Update

We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.
Posted Aug 20, 2026 - 15:41 UTC

Update

We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.
Posted Aug 20, 2026 - 15:01 UTC

Update

Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.
Posted Aug 20, 2026 - 14:51 UTC

Investigating

We are investigating reports of impacted performance for some GitHub services.
Posted Aug 20, 2026 - 14:43 UTC