GitHub Enterprise Importer delays
Incident
Report for GitHub
Resolved
On June 26th, between 14:42UTC and 18:05UTC, the GitHub Enterprise Importer (GEI) service was in a degraded state, during which time, customers of the service experienced extended repository migration durations.
Our investigation found that the combined effect of several database updates resulted in the severe throttling of GEI to preserve overall database health.
We have taken steps to prevent additional impact and are working to implement additional safeguards to prevent similar incidents from occurring in the future.
Our investigation found that the combined effect of several database updates resulted in the severe throttling of GEI to preserve overall database health.
We have taken steps to prevent additional impact and are working to implement additional safeguards to prevent similar incidents from occurring in the future.
Update
The earlier delays affecting GitHub Enterprise Importer queries and jobs have now been resolved and are operating normally.
Thank you for your patience while we investigated and addressed the issue.
Thank you for your patience while we investigated and addressed the issue.
Update
We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with queries and jobs.
Next update in 60 minutes.
Next update in 60 minutes.
Update
We're continuing to investigate delays with GitHub Enterprise importer, and are investigating potential delays with infrastructure.
Next update in 60 minutes.
Next update in 60 minutes.
Update
GitHub Enterprise Importer is experiencing degraded throughput, resulting in significant slowdowns in migration processes and extended wait times for customers.
Investigating
We are currently investigating this issue.
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