Disruption with some GitHub services

Incident Report for GitHub

Resolved

Between 06:04 UTC to 10:55 UTC on August 1, 2025, 100% of users attempting to sign up with an email and password experienced errors. Social signup was not affected. Once the problem became clear, the offending code was identified and a change was deployed to resolve the issue. We are adding additional monitoring to our sign-up process to improve our time to detection.

Posted Aug 01, 2025 - 10:55 UTC

Update

We are working on a mitigation to an issue preventing some users from signing up with email and password. Social signup methods remain available.

Posted Aug 01, 2025 - 10:26 UTC

Update

We have identified an issue preventing some new users from signing up. We are working to mitigate.

Posted Aug 01, 2025 - 09:39 UTC

Investigating

We are currently investigating this issue.

Posted Aug 01, 2025 - 09:20 UTC