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Disruption with Gemini 2.5 Pro model

Incident Report for GitHub

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Posted May 15, 2025 - 01:02 UTC

Update

We have received confirmation from our upstream provider that the issue has been resolved. We are seeing significant recovery. The Gemini 2.5 Pro model is now fully available in Copilot Chat, VS Code, and other Copilot products.
Posted May 15, 2025 - 01:02 UTC

Update

We continue experiencing degraded availability for the Gemini 2.5 Pro model in Copilot Chat, VS Code and other Copilot products. We are working closely with our upstream provider to resolve this issue.
Posted May 14, 2025 - 21:18 UTC

Update

We continue experiencing degraded availability for the Gemini 2.5 Pro model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
Posted May 14, 2025 - 16:46 UTC

Update

We are experiencing degraded availability for the Gemini 2.5 Pro model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
Posted May 14, 2025 - 16:01 UTC

Update

We keep investigating issues with Gemini 2.5 Pro model which is in Public Preview. Users may see intermittent errors with this model.
Posted May 14, 2025 - 15:14 UTC

Investigating

We are currently investigating this issue.
Posted May 14, 2025 - 14:39 UTC