Incident with Issues and Pages
Incident
Report for GitHub
Resolved
On July 8th, 2024, between 18:18 UTC and 19:11 UTC, various services relying on static assets were degraded, including user uploaded content on github.com, access to docs.github.com and Pages sites, and downloads of Release assets and Packages.
The outage primarily affected users in the vicinity of New York City, USA, due to a local CDN disruption.
Service was restored without our intervention.
We are working to improve our external monitoring, which failed to detect the issue and will be evaluating a backup mechanism to keep critical services available, such as being able to load assets on GitHub.com, in the event of an outage with our CDN.
The outage primarily affected users in the vicinity of New York City, USA, due to a local CDN disruption.
Service was restored without our intervention.
We are working to improve our external monitoring, which failed to detect the issue and will be evaluating a backup mechanism to keep critical services available, such as being able to load assets on GitHub.com, in the event of an outage with our CDN.
Update
Issues and Pages are operating normally.
Update
Issues and Pages are experiencing degraded performance. We are continuing to investigate.
Update
Issues is operating normally.
Update
Issues is experiencing degraded performance. We are continuing to investigate.
Update
Pages and Issues are operating normally.
Update
Our assets are serving normally again and all impact is resolved.
Update
We are beginning to see recovery of our assets and are monitoring for additional impact.
Update
githubstatus.com may not be available or may be degraded for some users in some regions.
Update
We are investigating issues with loading assets, including JavaScript assets, on various parts of the site for some users.
Investigating
We are investigating reports of degraded performance for Issues and Pages
This incident affected: Issues and Pages.
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