Elevated error rates for Claude Sonnet 3.7
Incident
Report for GitHub
Resolved
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Update
Copilot is operating normally.
Update
The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat, VS Code and other Copilot products.
We will continue monitoring to ensure stability, but mitigation is complete.
We will continue monitoring to ensure stability, but mitigation is complete.
Update
We are continuing to work with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
Update
We’re still working with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
Update
We are experiencing degraded availability for the Claude Sonnet 3.7 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
Other models are available and working as expected.
Other models are available and working as expected.
Investigating
We are investigating reports of degraded performance for Copilot
This incident affected: Copilot.
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