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Incident with Issues

Incident Report for GitHub

Resolved

On February 24, 2025, between 15:17 UTC and 17:08 UTC the GitHub Issues & Pull Requests services were degraded by showing stale results on search powered pages such as /issues and /pulls, meaning the displayed results may not have included the most recent updates. Additional features that depend on search functionality may have served stale results during this incident. There was no increase in latency for any of the services depending on search.
We mitigated the incident by increasing the replica count for the workers that process background jobs related to search indexing.
We are working on identifying the root cause to avoid similar incidents in the future.
Posted Feb 24, 2025 - 17:09 UTC

Update

Pull Requests is operating normally.
Posted Feb 24, 2025 - 17:09 UTC

Update

Issues is operating normally.
Posted Feb 24, 2025 - 17:09 UTC

Update

We continue to see recovery and expect Pull Requests and Issues search queries to recover within 30 minutes.
Posted Feb 24, 2025 - 16:48 UTC

Update

We are seeing recovery and expect for Pull Requests and Issues search queries to recover within 15 minutes.
Posted Feb 24, 2025 - 16:29 UTC

Update

Pull Requests is experiencing degraded performance. We are continuing to investigate.
Posted Feb 24, 2025 - 16:14 UTC

Investigating

We are investigating reports of degraded performance for Issues
Posted Feb 24, 2025 - 16:08 UTC
This incident affected: Issues and Pull Requests.